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Hovering the cursor over a check-in icon displays an agent Quick View window immediately. You can launch an agent procedure, view logs or launch Live Connect from the agent Quick View window. You can use agent badges to display Special Instructions text in the bottom of the the Quick View window.
Two functions are unique to the Quick View window.
Screen Shot
Click the Screen Shot button to snap an image of the current desktop. You can access saved images by clicking the Get File folder icon in the same Quick View window.
Private Remote Control
You can use the Private Remote Control button in the QuickView window to launch a private session. Private sessions enable administrators to connect to a machine, logon and remote control the machine without accessing the console. An end user working on the same machine at the same time cannot see the administrator's private session.