Manually Installing the Agent

Manually Downloading Install Packages from the Deploy Agent Page

The Deploy Agent page provides three types of links for downloading agent install packages:

• Click the "download default agent" link - Each user has his or her own default agent install package. Click this link to download your own user default agent.
• Click a "package" link - The complete list of available agent install packages displays on the Deploy Agents page. Click any of these links to download the agent install package.
• Click the "dl.asp" link - The dl.asp web page lists all publicly available agent install packages. Click any package listed on the dl.asp web page to download it.

Any of these methods downloads the same KcsSetup file used to install the agent.

Installing an Agent Using the dl.asp Page

The following is the fastest way to install an agent manually.

1. Log on to any machine you want to install an agent on.
2. Enter the following URL in the browser of that machine:

   http://<YourVSAaddress>/dl.asp

3. Click the Default Install package to begin installation of the agent on that machine.
   • If other install packages are listed, select your preferred install package.
   • Once the install starts you may have to confirm the installation to ensure it completes.
4. Logon on to your VSA:

   http://<YourVSAaddress>

5. Within the VSA, select the Agent > Agent Status page.

You should see a new machine account listed on this page for the agent you just created.

Executing the Agent Install Package on the Endpoint Machine

Users can execute the KcsSetup installer on the endpoint machine using any of the following methods:

• Windows
  • Double-click the KcsSetup to launch it.
  • Open a command line window and type KcsSetup followed by any desired command line switches.
  • Select Run... from the Windows Start menu and type KcsSetup followed by any desired command line switches.
• Apple and Linux
  • Double-click KcsSetup to launch it.
  • The full filename for a Macintosh agent install package is KcsSetup.app. KcsSetup.app is downloaded as a KcsSetup.zip which contains KcsSetup.app inside a folder titled Agent. Click the KcsSetup.zip file to expand it, click the Agent folder, then click the KcsSetup.app file to execute it.

    Note: For Apple, command line switches can only be used when creating the agent install package.

    Note: For Linux, see Installing Linux Agents for more detailed instructions.

Reinstalling Agents

The Create page enables you to re-install an agent for an existing machine ID account.