Update Incident Request

<UpdateIncident xmlns="vsaServiceDeskWS">

  <req>

    <UpdateSDIncident id="89421281980071930157491435">

      <ServiceDeskName xmlns="http://www.kaseya.com/vsa/2007/12/ServiceDeskDefinition.xsd">Customer_SD_Basic</ServiceDeskName>

      <IncidentNumber xmlns="http://www.kaseya.com/vsa/2007/12/ServiceDeskDefinition.xsd">CSN000380</IncidentNumber>

      <Summary xmlns="http://www.kaseya.com/vsa/2007/12/ServiceDeskDefinition.xsd">Test Ticket From Web Service</Summary>

      <Description xmlns="http://www.kaseya.com/vsa/2007/12/ServiceDeskDefinition.xsd">This ticket was created with the web service.</Description>

      <Status xmlns="http://www.kaseya.com/vsa/2007/12/ServiceDeskDefinition.xsd">Standard||InProgress</Status>

      <Priority xmlns="http://www.kaseya.com/vsa/2007/12/ServiceDeskDefinition.xsd">Standard||Low</Priority>

      <Stage xmlns="http://www.kaseya.com/vsa/2007/12/ServiceDeskDefinition.xsd">Standard||Identified</Stage>

      <CreateDateTime xmlns="http://www.kaseya.com/vsa/2007/12/ServiceDeskDefinition.xsd">2010-03-10T21:07:31.923-08:00</CreateDateTime>

      <LastEditDateTime xmlns="http://www.kaseya.com/vsa/2007/12/ServiceDeskDefinition.xsd">2010-03-10T21:07:31.923-08:00</LastEditDateTime>

      <Submitter xmlns="http://www.kaseya.com/vsa/2007/12/ServiceDeskDefinition.xsd">garyw</Submitter>

      <SubmitterType xmlns="http://www.kaseya.com/vsa/2007/12/ServiceDeskDefinition.xsd">UNKNOWN</SubmitterType>

      <IsUnread xmlns="http://www.kaseya.com/vsa/2007/12/ServiceDeskDefinition.xsd">true</IsUnread>

      <IsParticipant xmlns="http://www.kaseya.com/vsa/2007/12/ServiceDeskDefinition.xsd">false</IsParticipant>

      <CurrentStageEscalationDateTime xmlns="http://www.kaseya.com/vsa/2007/12/ServiceDeskDefinition.xsd">2010-03-10T21:22:43.063-08:00</CurrentStageEscalationDateTime>

      <CurrentGoalDateTime xmlns="http://www.kaseya.com/vsa/2007/12/ServiceDeskDefinition.xsd">2010-03-10T22:07:43.077-08:00</CurrentGoalDateTime>

      <Owner xmlns="http://www.kaseya.com/vsa/2007/12/ServiceDeskDefinition.xsd">garyw</Owner>

      <AssigneeType xmlns="http://www.kaseya.com/vsa/2007/12/ServiceDeskDefinition.xsd">POOL</AssigneeType>

      <Assignee xmlns="http://www.kaseya.com/vsa/2007/12/ServiceDeskDefinition.xsd">Tier1Support</Assignee>

      <ExpectedCompletionDate xmlns="http://www.kaseya.com/vsa/2007/12/ServiceDeskDefinition.xsd">2010-03-11T21:07:43.077-08:00</ExpectedCompletionDate>

      <IsArchived xmlns="http://www.kaseya.com/vsa/2007/12/ServiceDeskDefinition.xsd">false</IsArchived>

      <IsError xmlns="http://www.kaseya.com/vsa/2007/12/ServiceDeskDefinition.xsd">false</IsError>

      <Notify xmlns="http://www.kaseya.com/vsa/2007/12/ServiceDeskDefinition.xsd">false</Notify>

      <Notes xmlns="http://www.kaseya.com/vsa/2007/12/ServiceDeskDefinition.xsd">

        <Note id="281273717819319">

          <User>garyw</User>

          <Timestamp>2010-03-10T21:07:31.923-08:00</Timestamp>

          <Text>Auto Generated Note:&lt;br/&gt; Ticket Added&lt;br/&gt;</Text>

          <Hidden>true</Hidden>

        </Note>

      </Notes>

    </UpdateSDIncident>

    <SessionID xmlns="">98782788528483188965186776</SessionID>

  </req>

</UpdateIncident>