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QueueAddIncident

Queues an AddIncident request. This is normally used in high volume situations where many tickets are being created via the API in a small amount of time, so the system does not time out. The add incident request gets added to a table and an ongoing event will pull from this table to create tickets, so the request does not need to wait for the ticket to be created.

The request is:

AddSDIncident

Incident

The incident to add.

SessionId

Decimal

The web service session ID.

A single record of the following fields are returned.

Method

string

The operation that requested this response.

TransactionID

decimal

The unique message ID for this message.

ErrorMessage

string

If blank, no error was returned.

ErrorLocation

string

If blank, no error was returned.