The RefItem describes an item that is a reference item in the service desk. These have an internal database ID value, an internal name, an optional description and the display value.
G |
ref |
string |
The internal name of the item. This is usually prefixed by the service desk name and |
G |
id |
string |
The internal database key for the item. |
G |
description |
string |
The optional description for the item. |
G |
(content) |
string |
The user readable form of the item. |