Control Panel

The Control Panel at the top of the Machines page executes tasks, either for the entire Explorer Grid or for a single selected machine.

Column Sets

Selecting a column set displays a predefined set of columns.

• Modify Columns - Customizes the set of columns displayed by any column set.

  Note: See Antivirus Columns for a description of each column available to display in any Explorer Grid column set.

• Antivirus Installation - Displays Antivirus installation columns in the Explorer Grid for all agent machines.
• Antivirus Status - Displays status columns in the Explorer Grid for all agent machines installed with an Antivirus client.

Filter

Filters the list of rows displayed by software installed, upgrade recommended, reboot required, definitions out of date, machine out of compliance with profile, latest version installed, or unsupported clients.

Note: The Antivirus Upgrade Recommended filter helps you identify which machines are eligible for upgrading to the latest version. To upgrade, install over an existing installation of Antivirus.

Actions

• Cancel Pending Action - Cancels pending actions on selected machines.
• Reboot - Reboots selected machines.

Assign

Assigns a Antivirus configuration profile to selected machines. Workstations and servers can be selected and assigned at the same time. You do not have to select only workstations or only servers. Workstations are assigned the selected workstation profile. Servers are assigned the selected server profile. See Profiles for more information.

Alert Profiles

Assigns or removes an alert profile for selected machines. The Alert Profiles tab on the Details Panel displays all profiles assigned to a machine.

Scan

Schedules an Antivirus scan on selected machines.

• Start Date - The start date of the scan.
• Time - The start time of the scan.
• Distribution Window - Reschedules multiple scans evenly across a distribution window no later than the number of periods specified, to spread network traffic and server loading.

For Antivirus there are two types of scan:

• Full Scan - A thorough scan of the entire system. The following objects are scanned by default: system memory, programs loaded on startup, system backup, email databases, hard drives, removable storage media and network drives.
• Quick / Critical Area Scan - Virus scan of operating system startup objects. Quick Scan was renamed to Critical Scan starting with Antivirus version 10.x

Update

Schedules an update on selected machines with the latest Antivirus definitions.

• Start Date - The start date of the update.
• Time - The start time of the update.
• Distribution Window - Reschedules multiple updates evenly across a distribution window no later than the number of periods specified, to spread network traffic and server loading.

Install

• Install or Upgrade Antivirus - Installs or upgrades the Antivirus client on selected machines.

  Warning: Kaseya does not support installing agents in the %windir% (typically c:\windows) directory.

  • Profile Selection - Workstations and servers can be selected and installed at the same time. Workstations are assigned the selected workstation profile. Servers are assigned the selected server profle. Only version 10.x workstation and server profiles can be selected.
  • Allow Reboot - If checked, allows a reboot if necessary. For workstations only, a reboot is required after an install.
  • Advanced Options - Click to display the following options.
    • Start Date & Time - The start date and start time of the install.
    • Distribution Window - Reschedules multiple installs evenly across a distribution window no later than the number of periods specified, to spread network traffic and server loading.
    • Prompt before install - If checked, the Installation only proceeds if the user is logged on and agrees to proceed.
    • Skip if Offline - If checked, skips the install if the computer is offline at the time the install is scheduled to run. If blank, the installation occurs when the computer comes back online.
    • Password - Sets a custom password to use with this machine. Passwords prevent an unauthorized uninstall or reconfiguration. Leave blank to use the default password. The password displays in the Details Panel. Passwords must be alphanumeric. Special characters are not supported.

      Warning: The password can only be set during the initial install. You must uninstall the endpoint to change an existing password.

    • Blocking Install Issues - Lists issues that can prevent a successful installation on selected machines.

      Note: Specialized agent procedures are provided with Antivirus that enable you to "pre-deploy" the Antivirus installer package to endpoints, reducing required bandwidth. See the knowledge base article.

• Uninstall Antivirus - Uninstalls the Antivirus client on selected machines.
  • Start Date - The start date of the uninstall.
  • Time - The start time of the uninstall.
  • Distribution Window - Reschedules multiple uninstalls evenly across a distribution window no later than the number of periods specified, to spread network traffic and server loading.
• Repair Antivirus Install - Re-installs missing files on a previously installed Antivirus client to repair it. The Antivirus client must have been previously installed using the same VSA.
  • Start Date - The start date of the repair.
  • Time - The start time of the repair.
  • Distribution Window - Reschedules multiple repairs evenly across a distribution window no later than the number of periods specified, to spread network traffic and server loading.
• Connect Kaseya Antivirus - Re-establishes a connection to a machine that was previously managed by Antivirus but had the Kaseya agent removed, then re-installed. This includes re-establishing a connection to machines that were managed by a different VSA.
  • Start Date - The start date of the repair.
  • Time - The start time of the repair.
  • Distribution Window - Reschedules evenly across a distribution window no later than the number of periods specified, to spread network traffic and server loading.
  • Profile Selection - Selects the workstation profiles and server profiles that are applied.

Licensing

Note: As of version 9.1 licensing sets the expiration date of the license to one year from the day it is purchased, irrespective of the day it is installed. The expiration dates of existing licenses are not affected by this change.

• License Counts - Lists Antivirus license counts for servers and workstations. Licenses for servers and workstations are purchased and tracked separately. Antivirus license counts also display on the Administration > Manage > License Manage page.
  • Total Purchased to date
  • Full Available (Purchased not allocated, applied, partial or expired)
  • Allocated (Scheduled for install, but install not yet complete)
  • Applied (Active license applied to a machine)
  • Partial Available (Formerly assigned to a machine but returned to pool before expiration)
  • Partial Allocated (Partial Available that has been scheduled for install, but install not yet complete)
  • Total (purchase licenses minus expired)
  • Expired Licenses
  • No of Days Remaining - Days remaining before all Antivirus licenses expire. For service providers with permanent licenses the license expiration date is December 31, 2032.

Protection

• Get Status - Returns the enable/disabled status of Antivirus components on a machine and, if necessary, corrects the display of the component status icons in the Explorer Grid. Also returns the install and database signature version information.
• Temporarily Enable Antivirus - Re-enables Antivirus protection on selected machines.
• Temporarily Disable Antivirus - Disables Antivirus protection on selected machines. Some software installations require Antivirus software be disabled to complete the install.