In This Section

addNote()

addNoteWithTime()

assignCustomField()

assignCustomObjectField()

assignObjectProperty()

assignTicketProperty()

cancelTicketCreation()

comment()

createTicket()

deleteTicket()

executeExternalScript()

executeShellCommand()

executeSqlNonQuery()

executeSqlQuery()

executeSubProcedure()

exitProcedure()

failCurrentTicketTransaction()

getAgentInfo()

getVariable()

linkTickets()

pauseStageGoal()

pauseTicketGoal()

reOpenTicket()

resumeStageGoal()

resumeTicketGoal()

scheduleProcedure()

sendEmail()

sendMessage()

sendMessageToPool()

sendPost()

setEscalationTime()

setGoalTime()

setTicketGoalTime()