The Enterprise Mobility Management R9 module requires on premise VSA R9. Mobile Device Management is uninstalled on upgrade.
Note: SaaS VSA environments continue to use Mobile Device Management on upgrade to R9.
This module requires the VSA have internet access.
Customer organizations must have Active Directory to add users to Enterprise Mobility Management.
Requirements for Each Managed Mobile Device
iOS version 7.0 and above
Android version 4.0.3 and above
Requirements for Active Directory Servers
Allow access from the VSA. Only the TLS protocol and port 389 are supported at this time. If the VSA does not share the same intranet as an Active Directory instance, the Active Directory instance must be available on a public IP. For security reasons this IP should only be reachable from the MSP's VSA IP address. Mobile devices relay their authentication requests through the VSA to reach an Active Directory instance. Customer organizations should whitelist the VSA IP address for servers hosting customer Active Directory instances.
Requirements for WebDAV Servers
NTLM enabled if authentication is required.
Allow access from the VSA. If the VSA does not share the same intranet as a WebDAV server, the WebDAV server must be available on a public IP. For security reasons this IP should only be reachable from the VSA IP address. Mobile devices relay their requests through the VSA to reach these WebDAV servers. Customer organizations should whitelist the VSA IP address for the servers hosting WebDAV servers.
