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Get Service Desk Definitions

Returns an array of service desk definitions.

GET /automation/servicedesk

Headers

Model Schema

Field

Datatype

Filterable

Sortable

ServiceDeskId

decimal

defaultServDeskDefnFlag

string

Prefix

string

ServiceDeskName

string

Description

string

EditingTemplate

string

DefinationTemplate

string

DisplayMachineInfo

string

RequiredMachineInfo

string

AutoSaveClock

string

AutoInsertNote

string

AutoInsertHiddenNote

string

ShowIncidentNotePan

string

ShowWorkOrders

string

ShowSessionTimers

string

ShowTasks

string

AllowDeleteNotes

string

TimeZoneOffset

string

DefaultPolicy

string

DeskAdministrator

string

ChangeProcedure

string

GoalProcedure

string

AotoArchiveTime

int

EmailDisplayName

string

Sample Response Model

{
  "Result": [
    {
      "ServiceDeskId": 0,
      "defaultServDeskDefnFlag": "string",
      "Prefix": "string",
      "ServiceDeskName": "string",
      "Description": "string",
      "EditingTemplate": "string",
      "DefinationTemplate": "string",
      "DisplayMachineInfo": true,
      "RequiredMachineInfo": true,
      "AutoSaveClock": true,
      "AutoInsertNote": true,
      "AutoInsertHiddenNote": true,
      "ShowIncidentNotePan": true,
      "ShowWorkOrders": true,
      "ShowSessionTimers": true,
      "ShowTasks": true,
      "AllowDeleteNotes": true,
      "TimeZoneOffset": "string",
      "DefaultPolicy": "string",
      "DeskAdministrator": "string",
      "ChangeProcedure": "string",
      "GoalProcedure": "string",
      "AotoArchiveTime": 0,
      "EmailDisplayName": "string",
      "Attributes": {}
    }
  ],
  "ResponseCode": 0,
  "Status": "string",
  "Error": "string"
}