Customizing the Notification Content (On Premise)

The notification content for the built-in notifications can be customized by editing the following files in the <TRAVERSE_HOME>/etc/actions/ directory:

regular-email.xml
compact-email.xml
tap-pager.xml

There can be two sections in each file, one for the test threshold violations (type="test") and one for the traps and log messages (type="message"). All the variables that are used in the plugin framework (see the Traverse Developer Guide & API Reference) are available for these notification XML files as well.

All multi-line text in the <body> parameter is combined into a single line. Any \r\n or \n strings are converted into newline characters unless they are prefixed by a ^ character. For example, the configuration

a\r\n

c ^ d \n

is converted to

a
bc d