Critical Issues For Customers To Patch Immediately
Virtual System Administrator™
Fixed an issue with showing the correct login name for the VSA user that ran the agent procedure for suspending/un-suspending alarms. (PT-68/SDP-1258)
The 'Set System Default' button displayed in the Agent > Manage Agents > Working Directory dialog is now only visible to master users. (PT-123/SDP-1429)
Fixed an error that occurred when attempting to run an agent procedure using a managed variable with a value set to 'null', without the quotes. (PT-58/SDP-1111)
Fixed an issue that caused audit results to be misreported for BIOS audit tables. (PT-60/DISMON-1094)
Fixed an issue displaying the password of a credential in the Audit > Asset > Manage Credentials page. (PT-64/SDP-1159)
Fixed an issue with duplicate records being displayed in the Live Connect > 'Start a new session' window. (PT-109/API-376)
Fixed an error that displayed when selecting the Live Connect > Log Viewer > Agent Logs page. (PT-114/API-382)
Ctrl + clicking an agent icon now launches Live Connect or Live Connect (Classic), depending on the value set for the System > Default Settings > 'Use new Live Connect when clicking the Live Connect button in Quickview' option. (PT-61/AF-1733)
Clicking the agent icon in the endpoint machine now displays Portal Access, regardless of the value set for the System > Default Settings > 'Use new Live Connect when clicking the Live Connect button in Quickview' option. (PT-63/ATTHREE-447)
Fixed an issue with the User Portal page shown by clicking the agent icon in the system tray being redirected to HTTP, even if the default web server address is HTTPS. (PT-70/ATTHREE-450)
User Portal now checks access to ticketing before loading the ticketing module. (PT-72/ATTHREE-443)
Fixed an issue with opening a file attachment in a ticket created using the Ticketing email reader if the filename contained spaces. (PT-65/PROTECT-860)
Fixed an endpoint provisioning error that occurred if the secondary kserver address did not resolve to a VSA server. (PT-94/END-1765)
Fixed an issue that allowed disabled VSA user accounts using a domain logon to still log into the VSA. (PT-126/APPF-860)
The following characters are now fully supported in Active Directory passwords used to log an AD user into the VSA: #, ##, <, <<, >, >> (PT-47/DISMON-996)
Fixed a issue that allowed special characters in Org IDs and Org Names to prevent editing or renaming the organizations. (PT-106/API-392)
Fixed an issue with the calculating the OS score with Windows 10 machines. (PT-107/APPF-1703)
Fixed an issue with generating the executive summary report when Antivirus (Classic) and Anti-Malware (Classic) is not installed in the VSA. (PT-46/PROTECT-825)
Fixed a spelling typo in the Anti-Malware section of the Executive Summary report. (PT-71/APPF-1644)
Anti-Malware and Antivirus
This fix ensures Antivirus and Anti-Malware license counts are consistently calculated, regardless of whether the 9.3 VSA was newly installed or upgraded. (PT-55/ATTWO-1847)
Fixed the display of multiple pending action icons in Antivirus and Anti-Malware when multiple endpoints are having update issues. (PT-124/ATTWO-1738)
Anti-Malware (Classic)
Fixed an issue with Anti-Malware (Classic) licenses not being returned to 'Full Available' after migrating machines to the new Anti-Malware module. (PT-122/PROTECT-883)
Fixed an issue with inaccurate Anti-Malware license counts in tenant partitions. (PT-51/PROTECT-33)
Antivirus
Fixed an issue with incorrect data displayed for Antivirus > Last Full, Critical, and Custom scan dates and times when the agent is in a different time zone than the server. (PT-39/ATTWO-1634)
The new Antivirus no longer reports that Antivirus (Classic) is still installed when it is removed manually by the user. (PT-41/PROTECT-857)
A new configuration safeguard has been added. When a Policy Management policy is assigned to a machine that specifies an Antivirus alert profile--but does not specify a server profile and/or workstation profile--no install occurs and a 'missing profile' error displays in Antivirus for that machine. (PT-52/ATTWO-1740)
Fixed a 9.3 Antivirus license failure caused by an SQL script not executing during the R9.3.0.12 patch. (PT-56/PROTECT-851)
Antivirus (Classic)
Fixed an issue with detecting auto removal of Antivirus (Classic) client was successful, preventing installation of the new Antivirus client from continuing. (PT-132/PROTECT-884)
Service Desk
The Service Desk > Request Mapping Procedure now passes the [$EmailPriority$] variable correctly. (PT-43/ATTWO-1204)
Software Deployment and Update
The existing 'Use Fast Transfer option with Patch Management' option has been renamed the 'Use Fast Transfer option' on the System > Default Settings page. It has also has been extended to include Software Deployment and Recovery. If set to Yes, provides a faster method of transferring files from the VSA to agent machines. Requires the VSA use IIS ports 80 and 443, which must remain open on the firewall. If set to No, fast transfer downloads are prevented. Defaults to Yes. Applies to:
Patch Management for both on premises and SaaS
Software Deployment and Recovery for on premises only. (PT-57/SDP-1252)
Fixed an issue with Software Deployment not detecting Adobe Reader DC as installed. (PT-117/SDP-207)
Non-Critical Issues For Customers To Patch When Convenient
Virtual System Administrator™
Fixed an issue with displaying hourly-scheduled agent procedures on the User Portal > Agent Procedures > Pending page. (PT-38/API-356)
Updated the message displayed on the VSA logon page when a VSA user's assigned hours policy prevents access. (PT-45/IAMV-248)
Antivirus
Fixed an issue with duplicate system profiles in the drop-down list when clicking the Assign Profile button. (PT-135/ATTWO-1885)
