Critical Issues For Customers To Patch Immediately
Virtual System Administrator™
A new option has been added to the System > Default Settings page" 'Replace KRC with RC in KLC to allow you to enforce all screen sessions getting recorded' - Yes by default. If Yes, clicking an agent status icon runs Kaseya Remote Control 9.4, which includes the option of recording a session. If No, clicking the agent status icon runs legacy Kaseya Remote Control, which does not include the option of recording a session. (NINEFOURPT-83/AF-2249)
Fixed an issue that ensures the agentmon and endpoint logs always display in the new Agent > Agent Logs > Endpoint Logs tab, even if the agent module itself is not activated in a tenant partition. (NINEFOURPT-114/SDP-1865)
Eliminated the display of multiple entries for 'Package - Create Default Package' in a tenant partition on the Agent > Administration > Application Logging page. (NINEFOURPT-111/SDP-1835)
The Agent > Agent Logs > Diagnostic Logs tab > Endpoints tab > Endpoint log now displays within a classic window polling dialog. (NINEFOURPT-93/SDP-1864)
Fixed an issue that caused the Agent > Agent Logs > Alarm Log tab to be blank when Service Desk was activated to create tickets associated with alarms. (NINEFOURPT-113/SDP-1855)
Fixed an issue manually updating Linux agents to the latest agent version on the Agent > Manage Agents page. (NINEFOURPT-115/SDP-1899)
The email invitation to machine users to install a temporary agent now includes a reminder that the install link will expire in specified time period. (NINEFOURPT-110/SDP-1787)
Fixed an error in Live Connect when downloading files with special characters in the filenames. (NINEFOURPT-129/AF-2283)
You can now run 'non-executable' custom extensions. Examples are MSI installation files and Powershell scripts. (NINEFOURPT-105/END-2163)
For SaaS users only, the URL used by machine users to download a temporary agent install package has been changed to https://liveconnect.me. This setting displays on the Agent > Live Connect on Demand > Configuration page. On premises systems will continue to use a link to the local version of ARS. (NINEFOURPT-125/SDP-1619)
The field name 'ARS URL' was changed to 'URL' on the Agent > Configuration > Live Connect on Demand page. It also now displays consistently. (NINEFOURPT-117/SDP-1933)
Backup
The VSA > Backup client installer was upgraded to Acronis version 11.7-50214. (NINEFOURPT-104/BACKUP-380)
Fixed an issue that prevented Acronis from skipping or scheduling a backup If one was already running. This caused alert notifications to not be generated. (NINEFOURPT-97/BACKUP-375)
Cloud Backup
Renaming an agent no longer causes the Acronis Cloud Backup website to show no machine found when Manage Backups is clicked for that machine. (NINEFOURPT-94/KCB-388)
If the VSA > Backup client is installed on an agent machine, a red exclamation point icon displays in Cloud Backup for that machine. Hovering the cursor over the machine displays the text: 'The old Acronis backup needs to be uninstalled before Cloud Backup can be installed.' (NINEFOURPT-108/KCB-399)
The Cloud Backup > Dashboard was updated to honor the user's browser time, if the user has selected that option in System > Preferences. (NINEFOURPT-103/KCB-366)
Removed the mc- prefix from URLs to enable KCB to work with Acronis in EMEA. (NINEFOURPT-95/KCB-393)
