Critical Issues For Customers To Patch Immediately
Virtual System Administrator™
Fixed an issue with the Configuration Changes log showing a blank log entry when an agent is moved to a new machine group. (NINEFOURPT-477/SDP-1858)
Ensured alerts are generated for additional drives that enter a low disk condition. (NINEFOURPT-425/DISMON-1055)
SSRS 2012+ now renders Excel as .xlsx instead of .xls (NINEFOURPT-467/APPF-2504)
Optimized the downloading of large files from Live Connect to prevent locking up the app. (NINEFOURPT-474/EES-10603)
Fixed an issue causing crashes on Mac machines when trying to use Live Connect. (NINEFOURPT-483/AF-2782)
The HTTP Tunneling option has been removed from the Live Connect > SSH page. (NINEFOURPT-359/AF-2589)
Fixed an issue that prevented downloading a GetFile document using the Quickview > Get File option, after installing patch 9.4.0.21. (NINEFOURPT-481/SDP-3101)
Deleting tickets using the Ticketing > Delete/Archive page now removes corresponding records from the ticrequest and ticRequestTicket database tables. (NINEFOURPT-421/EXT-1803)
Fixed an issue that prevented the creation of the appropriate database views when importing customer content packs using the Import Center. (NINEFOURPT-464/APPF-2541)
Cloud Backup
Added extra validation to prevent machines from disappearing from the Acronis website when the same Acronis account is used in multiple VSAs. (NINEFOURPT-478/EXT-2912)
Fixed an issue displaying the correct last harvest time on the dashboard. (NINEFOURPT-503/EXT-3055)
Fixed an issue that was preventing the Cloud Backup > Monthly Storage Usage report part from returning data from the Acronis website. (NINEFOURPT-484/EXT-2881)
Added an 'Uninstalled By User' alert to notify administrators that a user has uninstalled the Cloud Backup client from the agent. (NINEFOURPT-245/KCB-410)
Policy Management
Fixed an issue that caused agent procedures assigned by policy to be rescheduled unpredictably, and not be flagged as out of compliance. (NINEFOURPT-466/LI-304)
Service Desk
Updated a Service Desk procedure to correctly add a note to a ticket only if the summary matched an argument passed to the procedure and the ticket had no related tickets. (NINEFOURPT-403/APPF-2276)
Fixed an issue with auto-closing of alert-generated Service Desk tickets not working on some systems. (NINEFOURPT-387/EXT-2101)
Software Management
Software Management now requires agent version 9.4.0.12 or later. (NINEFOURPT-489/SDP-3053)
A new 'Disconnect from Patch Mgmt' button has been added to the Software Management > Machines page. (NINEFOURPT-487/SDP-2916)
A newly added 'Attached to Patch Management' column indicates if an agent is currently being managed by Patch Management.
Selecting the 'Disconnect from Patch Mgmt' button disconnects selected agents from being managed by Patch Management.
Selected machines managed by Patch Management because of a Policy Management policy are ignored when using this button.
Removed support for Windows XP and Windows Server 2003 machines in Software Management. (NINEFOURPT-495/SDP-3115)
Non-Critical Issues For Customers To Patch When Convenient
Fixed an issue with unscrollable drop-down menus in Live Connect Mobile. (NINEFOURPT-360/AF-2579)
