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Agent Status gives a quick view of which Agent are online, who is currently logged onto that machine what IP address the machine is at, and the last time that machine was online (if it is currently offline). The following elements are displayed in the Agent Status function:
Machine.Group ID
Lists the Agent machines according to the Specify Accounts criteria.
Login Name
Username of the currently logged in user on this machine (if any).
Search... button
Clicking this button displays an alphabetized list of all currently logged on users for all machines. Use this function to quickly locate the machine a particular user is logged into at the moment. The table displays Login Name, Machine ID, Contact Name, and Computer Name for all machine accounts. Click any column header to resort the table alphabetically by that column's data.
IP Address
Lists the IP address in use by the Agent machine. The IP Info function in the Audit tab displays more in-depth IP information.
Last Check-in
Lists the date and time the Agent's Agent last performed a full or quick check-in to the System Server. If the last check-in time is twice as old or older than the quick check-in period, the date and time are displayed in red. This helps administrators troubleshoot potential Agent problems.
Also, if the password on the Agent machine doesn't match the password on the System Server, Bad Password is displayed. The administrator can correct this problem by reapplying the correct password on the Agent machine by accessing the Set Account function in the Agent icon menu.
Check-in status
The check-in status of the machines shown in the Agent machine list is indicated by the icon shown to the left of the Agent machine ID. The icons and their status are as follows:
Agent has checked in
Agent has not recently checked in
Agent has never checked in