Discovery Overview

Discovery (KDIS) discovers computers and devices on individual networks or entire domains. Once discovered agents can be installed on any computer or mobile device. If a discovered device cannot be installed with an agent, the device can still be identified using SNMP. SNMP-enabled devices can then be monitored using the Monitor module. Hardware audits of vPro-enabled machines can also be included in discovery scans. vPro-enabled machines can then be managed using the Desktop Management module. An Assets page provides a consolidated view of all computers and devices managed by the VSA, regardless of the method of discovery.

Discovery by domain enables the installation of agents on any machine known to an Active Directory domain. In addition Discovery can integrate VSA user logons and Portal Access logons with domain logons. Discovery can also create staff records based on contacts in the domain. Changes in the domain are synchronized with Discovery on a scheduled basis and do not require a VSA agent on the AD domain controller. Discovery uses the industry standard LDAP protocol to safely and securely communicate with Active Directory domains.

Discovery LAN Watch:

Discovers computers and devices on individual networks.
Deploys agents to discovered agent-less machines
Identifies SNMP devices and vPro machines.
Enables a device to be "promoted" to a managed asset.

Discovery Domain Watch:

Automatically discovers AD domains that can be synced with the VSA.
Automatically creates a VSA security hierarchy modeled after an existing domain hierarchy.
Automatically keeps the VSA synchronized with all domain changes.
Automatically creates VSA users and staff member records in the VSA based on the creation of users and contacts in the domains.
Auto-populates domain user and contact information in Service Desk tickets.
Auto-deploys agents to domain computers. Agents are automatically placed in the appropriate machine group relative to the domain hierarchy.
Resets a domain password or enable/disables a domain user from the VSA.

Note: See Discovery System Requirements.

Functions	Description
Overview	Displays the workflow of discovering computers and devices by network and by domain.
LAN Watch by Probe	Discovers devices on the same LAN as a selected "probe" machine.
LAN Watch by Network	Discovers computers and devices by LAN.
Discovered Devices - Grid View	Displays discovered computers and devices in table format.
Discovered Devices - Tile View	Displays discovered computers and devices in tile format.
Domain Watch	Configures the integration of Discovery with Active Directory domains.
Computers	Manages machine ID accounts created, based on applied Discovery computer policies, for all domains monitored by Discovery probes.
Contacts	Manages staff records created, based on applied Discovery contact policies, for all domains monitored by Discovery probes.
Users & Portal Users	Manages VSA users and Portal Access candidates created, based on applied Discovery group policies, for all domains monitored by Discovery probes.
View Assets	Provides a consolidated view of all "assets" managed by the VSA.
Settings	Sets options and default values that apply to the entire Discovery module.
Audit Log	Displays a log of Discovery module activities.