Reviewing Domain Watch Results

1. Review Domain Watch data on these three pages. These pages display all Active Directory objects discovered by "included" policies in Domain Watch.
   • Computers - Machine account templates are listed on this page.
     • New machine groups may have been created for these new machine accounts, depending on the policy.
     • Any machine account template can be installed with an agent.
     • Some machines may be designated "auto portal candidate" machines.
   • Contacts - Active Directory contacts are listed on this page. These are for reference purposes only.
   • Users & Portal Access - There are three types of domain users listed on this page, depending on the policy specified.
     • VSA Users - These domain users can logon to the VSA using their domain credentials. You can see them listed in the System > User Security > Users page. A new domain-specific scope may have been generated for one or more VSA users, depending on the policy. Check the System > User Security > Scopes page.
     • Auto Portal - These domain users are designated "auto portal" users. Whenever a "auto portal" user is the last one to log out of an "auto portal candidate" domain machine, Portal Access for that machine is automatically assigned to the user. Portal Access allows a user to remote desktop into the machine. Any domain user can be manually assigned Portal Access to a domain machine using this page, provided the domain user was the last one logged out of the domain machine. Portal Access assignments display on both this page and the Computers page. You can also see Portal Access assignments on the Agent > Portal Access page.

       Note: Portal Access in R94 only works using Live Connect (Classic). Even if the Use new Live Connect when clicking the Live Connect button in Quickview option is set to Yes in System > Default Settings, Live Connect (Classic) will still be used when logging into the VSA using Portal Access credentials.

     • Staff - Displays domain user information, for reference purposes only. New staff records, and in most cases new departments, are generated for all domain users and contacts discovered by Domain Watch. These are located on the System > Orgs/Groups/Depts/Staff > Manage page.
2. Review Domain Watch records in these additional VSA locations.
   • Alarms based on domain alerts are listed on the Monitor > Alarm Summary page and Agent > Agent Logs > Alarm Log tab.
   • Tickets based on domain alerts display in either the Ticketing module or Service Desk module.
   • Create and run reports based on Discovery > Active Directory report parts in Info Center.