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Mobile Workflow

Mobile > Mobile Workflow

The Mobile Workflow page provides a summary view of the workflows for configuring and operating mobile devices using Mobile Device Management. Help links are provided for each item shown in the flow chart to provide more information.

  • Individual Deployment - Create a single Mobile Device Management account for a device and initiate the installation of the Kaseya Agent app on the device.
  • Bulk Deployment - Send an email with the unique server ID. Users can use the email to install Kaseya Agent app on their devices. When the agent checks-in for the first time, the Mobile Device Management account is created. See Installing the Kaseya Agent App for a description of bulk deployments.
  • Email Configuration - Applies only to iOS in version 1.0. Configure and install a separate email client app on the managed device.
  • Audit - Perform an audit of the software and hardware attributes of the managed device.
  • Tracking - Track the location of the device.
  • Lost and Found - Mark a device as lost or found. A lost device can be locked, sent a message, sound an alarm, or wiped.
  • Backup - Backup and restore the contact list of a device.