The Send mail action sends an email to one or more recipients. The message is formatted according to the format specified in the monitor. If the monitor format specification is empty, the default format is used. The default format can be changed in the program settings page.
Parameters
Operators on duty - The message is sent to on duty operators only. If no operators are on duty, no message is sent.
Operator group - The message is sent to all operators in the operator group assigned to the object
Group manager - The message is only sent to the operator that is designated as group manager of the operator group assigned to the object. If the operator group does not have an designated group manager, no message is sent.
Specific operator group - The message is sent to the selected operator group. Using this option you can escalate the alarm to include more operators then only the operators in the operator group assigned to the object.
Group - If the Specific operator group option was selected, select a group from this list.
Specific recipient - The message is sent to specific recipients defined in the Specific recipient field below.
Specific recipient - One or more email addresses separated with a semi-colon.
Short message - Check this option to send a compressed message, for example, if the message is sent over an SMS gateway. This option removes the following information to conserve the size of message.
%object_description - object description
%sys_distributionlist - distribution list
%sys_charts - real time graphs
%monitor_dependencystatus - dependency tree status
%monitor_error - monitor error message
%network_contactinfo - network contact information
