System Requirements (On Premises)

During the upgrade from Traverse version 9.6 to 9.7 additional packages will have to be installed sudo yum install - y libicu libzstd openssl-devel fontconfig. After adding them run the installation script as usual.

Supported Platforms

After upgrading to the 9.7 version only windows servers 2012 and later will be supported.

Windows

Windows Server 2008 x64 Edition
Windows Server 2008 x64 R2 Edition
Windows Server 2012
Windows Server 2012 R2
Windows Server 2016
Windows Server 2019
Microsoft Hyper-V Server 2016 (core)
Microsoft Hyper-V Server 2019
Windows Server 2022

Known Issue: An issue with the installer on Windows 2012 R2 can be worked around easily by following these instructions.

Microsoft Hyper-V Server 2016 (core): Requires the following DLL's to be installed:

\Windows\System32\oledlg.dll

\Windows\SysWOW64\oledlg.dll

UNIX

RedHat Enterprise Linux ES/AS 5 or 6 , RHEL 7 and RHEL 8
CentOS 7 and 8

BVE/DGE

filesync.init -Xmx512m
netconf.init -Xmx1024m
summary.init -Xmx2048m
monitor,init -Xmx2048m
slamgr.init -Xmx1024m
msgsvr.init -Xmx2048m
bveapi.init -Xmx1024m
webapp.init -Xmx3072m
jms.init -Xmx1536m

The for 64-bit traverse components is 14,336m ( 14 GB) .

Hardware Requirements

For smaller environments (about 100 devices), you can install and operate the entire application from a single server.

Minimum configuration:

2GHz+ CPU on x86 platform
6GB RAM
60GB disk space (SCSI or fast IDE)

Recommended configuration:

2 x 3GHz+ Intel Xeon CPU (multi-core ok)
14GB RAM
150GB disk space in RAID-5 configuration (SAS/SATA or SSD)

Some desktop-class processors like the Celeron (which has minimal onboard cache) are not suitable for use with Traverse. We strongly recommend Pentium 4/M, Xeon, or equivalent processors.

UNIX Software Requirements

You must install the following software on Linux and Solaris platforms:

Perl version 5.8 and above programming language/interpreter (available from http://www.perl.com).
Install the Legacy Support Package on computers with the RedHat/CentOS operating system. To install the Legacy Support package, log in to the computer as root and execute following command on the command line

yum install "Legacy Software Support"

yum install -y libstdc++.i686 compat-libstdc++-33.i686 popt.i686 zlib.i686 ncurses-devel.i686 glib2.i686

Windows Software Requirements

Some anti-virus/malware tools are known to cause database corruption when they attemp to intercept read/write requests. In order to avoid such issues, it is strongly recommended that McAfee, Norton and other anti-virus tools are configured to exclude <TRAVERSE_HOME>\database directory from all manual/on-access scans.

Disk Space Requirements

Kaseya recommends 150GB of free space in a RAID 5 configuration be available for the installation of Traverse. A minimum of 60GB of free space should be available if the recommended disk requirements cannot be met. See Disk Space Requirements for DGE Aggregation for further requirements.

The Web Application and Provisioning Database components have a low impact on disk space. However, these components have a very high impact on CPU performance when processing and generating reports.

Additionally, make sure you plan for the space requirements of the following directories (created during the installation of Traverse) when deploying Traverse.

Note: References to <TRAVERSE_HOME> indicate the top-level directory into which you installed Traverse. By default, this is \Program Files (x86)\Traverse on Windows and /usr/local/traverse on UNIX.

Windows

<TRAVERSE_HOME>\database\provisioning - Provisioning data. Plan for 1MB for every 1000 tests.
<TRAVERSE_HOME>\database\mysql - DGE historical data. See Disk Space Requirements for DGE Aggregation for information about calculating disk space requirements for a DGE database.
<TRAVERSE_HOME>\logs - Plan for 5GB of disk space for log files.

UNIX

<TRAVERSE_HOME>/database/provisioning - Provisioning data. Plan for 1 MB for every 1000 tests.
<TRAVERSE_HOME>/database/mysql - DGE historical data. See Disk Space Requirements for DGE Aggregation for information about calculating disk space requirements for a DGE database.
<TRAVERSE_HOME>/logs - Plan for 5GB of disk space for log files.