The information in this section describes how to upgrade from Traverse 5.5 or later to Traverse R96. If you want to upgrade to R96 from versions earlier than 5.5, upgrade to 5.5, and then upgrade to R96.
The upgrade to R96 allows you to preserve all configuration and historical performance data.
Before starting the upgrade process, make sure that:
Traverse 5.xis installed and operating properly on the existing servers.
You have (local) administrator permissions on the servers on which you installed Traverse. You need a login account that is a member of the local Administrators group (either directly, or inherited through other group memberships).
There is sufficient disk space available on the servers. Kaseya recommends that twice the amount of space currently used by the Traverse installation directory is available for the upgrade.
Sequence for Upgrading Different Components
Ideally, all Traverse servers, including DGEX should be at the same release.
Upgrade the BVE and DGE before upgrading DGEx.
The DGEX may be at a lower revision level for a short period.
