The Manage Lists page maintains the list of values displayed by list fields used in standard forms. Each list is predefined. You cannot add a new list. Click any row in the Manage Lists page to edit that list.
Manage Lists
If you want to populate a drop-down field with list items, you should have the Admin permissions and do the following steps:
Navigate to Admin > My Company > Lists.
Choose the List Name(or name of a drop-down field).
Select the Add button.
Enter the Name for a list item you would like to see in the drop-down of the selected field.
Select Save button.
You can add more than one drop-down list items.
Note: If you do NOT want the item to be visible immediately, make sure you select No in the Active option, when adding a List item.
Editable Fields
List Name - A value in the drop-down list.
Is Default - Sets a single item to be the default.
Is Active - If checked, the value displays in the drop-down list.
Types of Lists and Where They are Used
CRM
Accounts - Business Types
Contacts - Phone Type
Contacts - Email Type
Activities - CRM Activity Type ( like Call, Email)
Activities - CRM Activity Status ( New, In progress, Complete)
