My Profile

Settings > My Profile

The My Profile section enables you to personalize your Vorex™ user experience.

• Sets your Vorex™ photo.
• Displays your personal ticket counts.
• Stores your personal information and contact information.
• Changes your password.
• Sets your default landing page when you login.

Reviewing My Profile

1. Select the Settings > My Profile page.
2. Review the Personal Information tab.
   • Reset (Photo)
   • Select Photo - jpg, jpeg, png, gif
   • Your Ticket Statistics
     • Opened
     • Handled
     • Resolved
   • User Name
   • E-mail
   • First Name
   • Middle Name
   • Last Name
   • Birth Date
   • Marital Status
   • Gender
3. Review the Contact Information > Main Address tab and Secondary Contact tab.
   • Address 1
   • Address 2
   • City
   • State
   • Zip Code
   • Country
   • Phone
   • Ext
   • Fax
   • Mobile
   • Email
4. Optionally change your password using the Change Password tab.
   • Old Password
   • New Password
   • Confirm New Password
5. Optionally set options on the Preferences tab.
   • Default Landing Page - The page displayed when you logon.
   • Default Tickets Listing Click Behavior - Selects how a ticket opens from a list page.
     • in the same page
     • in a new tab
     • in a new window