Get Ticket Priorities

Returns a TicketPriority array of possible ticket priorities defined in your Vorex account.

Request

URL	https://vorexlogin.com/GetTicketPriorities

Type	Params	Values
HEAD	WSUserCredentials	Object
PARAM	outputMessage	OUTPUT String

WSUserCredentials - A custom authentication SOAP header object consisting of:
- UserName
- Password
- CompanyName

Example Request

POST /WS/OpenAPI.asmx HTTP/1.1
Host: vorexlogin.com
Content-Type: text/xml; charset=utf-8
Content-Length: length
SOAPAction: "https://vorexlogin.com/GetTicketPriorities"

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
  <soap:Header>
    <WSUserCredentials xmlns="https://vorexlogin.com/">
      <UserName>string</UserName>
      <Password>string</Password>
      <CompanyName>string</CompanyName>
    </WSUserCredentials>
  </soap:Header>
  <soap:Body>
    <GetTicketPriorities xmlns="https://vorexlogin.com/" />
  </soap:Body>
</soap:Envelope>

Response

Status

Response

Success

GetTicketPrioritiesResult:

Array of TicketPriority:
- PriorityId (int)
- PriorityName (string)
- PriorityColor (string)

outputMessage:

Empty String

Failure

GetTicketPrioritiesResult:

Returns Null

outputMessage:

"Failed to get Priorities list."

Example Response

HTTP/1.1 200 OK
Content-Type: text/xml; charset=utf-8
Content-Length: length

<?xml version="1.0" encoding="utf-8"?>
<soap:Envelope xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
  <soap:Body>
    <GetTicketPrioritiesResponse xmlns="https://vorexlogin.com/">
      <GetTicketPrioritiesResult>
        <TicketPriority>
          <PriorityId>int</PriorityId>
          <PriorityName>string</PriorityName>
          <PriorityColor>string</PriorityColor>
        </TicketPriority>
        <TicketPriority>
          <PriorityId>int</PriorityId>
          <PriorityName>string</PriorityName>
          <PriorityColor>string</PriorityColor>
        </TicketPriority>
      </GetTicketPrioritiesResult>
      <outputMessage>string</outputMessage>
    </GetTicketPrioritiesResponse>
  </soap:Body>
</soap:Envelope>