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Returns an array of new ticket notes added since last request. Generates a maximum of 500 records in date order and records the most recent note output. User can just keep executing this method until no records are returned.
AddedSince - Including this date in the request overrides the system default "since last read" behavior. Multiple records of the following fields are returned, if applicable.
TicketID |
int |
The ticket ID. |
Author |
string |
The author of the note. |
DateEntered |
dateTime |
The date the note was created or last modified. |
NoteText |
string |
The text of the note. |
A single record of the following fields is returned.
Method |
string |
The operation that requested this response. |
TransactionID |
decimal |
The unique message ID for this message. |
ErrorMessage |
string |
If blank, no error was returned. |
ErrorLocation |
string |
If blank, no error was returned. |