Scheduling the Update

If updating an existing Kaseya Server, ensure that you schedule a downtime window that allows enough time for running the update, testing, and restoring the system back to its original state, if necessary. The Kaseya Server will be stopped for the duration of the update and will be unavailable for agents, machine users or VSA Administrators.

• Updating from v4.x or v5.x to K2 may take several hours depending on DB size and server specification.
• Updating from Kaseya 2008 or the VSA should take less than 30 minutes, as the DB changes are fewer.