Administrator Notes

Administrator Notes allows you to log what you did to a machine or group of machines into the system database. The next time you have a problem with any machine, check the notes and see what other VSA users have done on that machine. The system time-stamps each administrator note and associates the note with a VSA user name. Open the notes editor by clicking the Notes icon in the Toolbox, or in Live Connect (Classic), Machine Summary, or Quick View (Classic).

Note: You can print Administrator Notes using Info Center > Reporting > Reports > Logs - Admin Notes.

Note: Audit > Documents provides a different method of documenting a machine, by uploading documentation files for a specific machine to the Kaseya Server.

Machine.Group ID

The list of Machine.Group IDs displayed is based on the Machine ID / Group ID filter and the machine groups the user is authorized to see using System > User Security > Scopes. Check the box in front of the machines you wish to apply the note to.

Time

Displays the time-stamp when the note was first entered. The time-stamp can be edited by clicking the edit icon next to the specific note whose time-stamp you wish to change.

Admin

Logon name of the user that entered the note. If a different user edits the note, this field is updated with the new user's name.

Delete the note

Delete the note by clicking the delete icon next to it. If more than one machine has the same note entered by the same user and has the same time-stamp, the system asks if you want to delete all occurrences of the note.

Edit the note

Change a note by clicking the edit icon next to it. Click the Apply button to commit the changes. Click Cancel to restore the original text. If more than one machine has the same note entered by the same user and has the same time-stamp, the system asks if you want to modify all occurrences of the note.

Note

Displays the user entered note for the selected machine.

Notes per Page

Number of notes to display at a time. Choices are 10, 30, and 100.