VSA > System > BMS Integration > Sync Transaction Log
In the VSA the Sync Transaction Log page displays a log of sync transactions between the VSA and Kaseya® BMS™. Sync Configuration must be configured and activated to see data displayed in this page.
A Success - bmsTicketNumber = <ticket number> log entry in the Status column displays the BMS ticket number created.
The value displayed in the Record Reference column displays an additional number for the ticket in BMS. Navigate to the BMS > Service Desk > Tickets > (selected ticket) > Edit > RMM Integration > Ticket Reference field to see the same number displayed.
