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Import Center

The Import Center page imports and exports automation solutions—user-defined data structures that can be applied to multiple agents—into and out of the VSA. This enables you to migrate automation solutions between VSAs, or import automation solutions from other solution providers. Objects may need to be shared with your scope before they display in export object drop-down lists.

Import/export types of automation solutions include:

You can import or export multiple items of multiple types using a single XML. For example, you may want to import a set of agent procedures and monitor sets that are both used together for form a single automation solution.

Imports tab

Use this tab to import an automation solution XML into your VSA.

The paging displays a log of the files you have imported.

Exports tab

Use this tab to export an automation solution XML into your VSA.