The Enterprise Mobility Management R94 module requires on premises VSA R94. Mobile Device Management, if installed, is uninstalled on upgrade.
Note: SaaS VSA environments continue to use Mobile Device Management on upgrade to R92.
This module requires the VSA have internet access.
Requirements for Each Managed Mobile Device
iOS version 7.0 and above
Android version 4.0.3 and above
Requirements for Active Directory Servers
Customer organizations can optionally use Active Directory to add users to Enterprise Mobility Management or import a CSV file. Active Directory is required to use BYOD profiles. If using Active Directory, the Active Directory instance must allow access from the VSA. Only the TLS protocol is supported at this time. If the VSA does not share the same intranet as an Active Directory instance, the Active Directory instance must be available on a public IP. For security reasons this IP should only be reachable from the MSP's VSA IP address. Mobile devices relay their authentication requests through the VSA to reach an Active Directory instance. Customer organizations should whitelist the VSA IP address for servers hosting customer Active Directory instances.
Requirements for WebDAV Servers
NTLM enabled if authentication is required.
Allow access from the VSA. If the VSA does not share the same intranet as a WebDAV server, the WebDAV server must be available on a public IP. For security reasons this IP should only be reachable from the VSA IP address. Mobile devices relay their requests through the VSA to reach these WebDAV servers. Customer organizations should whitelist the VSA IP address for the servers hosting WebDAV servers.
