Screen Recordings

The Screen Recordings page lists selected Kaseya Remote Desktop session recordings. Recordings can be set by policy using the Remote Control > User Role Policy and Machine Policy pages. See Recording KRC Sessions.

Storage Limit

Each partition is allocated a fixed storage space, using the System > Server Management > Storage Configuration page. Recordings are automatically removed, based on the Length of time to keep logs setting on this page.

Actions

Select a machine.

(View) - Click the link of a listed *.webm video recording file to download it. Run the *.webm file in your preferred browser.
Delete - Delete a selected row.

File Grid

A list of screen recording files is displayed for the selected machine:

File Name - Comprised of VSA user that recorded the session and date/time the recording started in server time. Click on the hyperlink to download the recording.

Note: Logged in user’s time zone offset from System > User Settings > Preferences is not applied.

Date Created - Date/time the screen recording was uploaded to the VSA server (typically the time the recording was finished), displayed as logged in user’s time zone.
Expiration Date - Date/time the screen recording will be deleted from the VSA server, displayed as logged in the user’s time zone.