The Device Health page displays the most significant "health" indicators for all devices in the selected organization.
To view the Device Health
Click Monitoring > Device Health and select an organization from the Current Organization drop-down list.
The Device Health page displays the following Device Summary for all devices in the selected organization:
Status icon - Status of the device. The rule for displaying the icons (from most to least severe) is:
Critical (Most Severe)
Warning
Transient
Unreachable
Unknown
Ok
Suspended
Unconfigured (least severe)
Device Name - Name of the device. Click to display the Device <name> Status View for that device.
Online - Icon indicating whether the device is currently online: (online) or (offline).
Events - Displays an icon if an event has occurred recently for that device.
Comment - Device comment.
Health History - Displays the most recent hourly status history of a device.
Click to view recent events:
Device Display Filters and Sorting
The options filter the list of devices by their state.
- Displays devices in a critical state.
User - Displays device states matching the filter preferences of the logged on user.
All - Displays devices in all filter states.
Filter by Device Type - Filters the list of devices displayed in the Devices panel.
Filter by Device Name – Enter a text string in the Search for... field to display only device names containing the
string you entered.
– Click a heading to sort column by device status.
To view device detail
Select a device on the Device Summary page. These details display below:
Device -
Resource Utilization – Click the arrow to view utilization details.
Correlation report - Click to view the correlation report for this device.
Availability – Click the arrow to view uptime over the last 24 hours.
Configuration – Click the arrow to view the IP address, device type, and provisioned location.
Tests – Displays a list of tests provisioned for the device.
Status icon – Status of the last test run: (OK), (warning), (critical).
Test Name - The name of the test.
Result - The result of executed test.
To sort by status column- Click a heading to sort by test status.
To filter the list by Test Name – Enter a text string in the Search for... field.
To filter the list by user or critical – Click to view only devices with critical alerts, click User to view only your devices, click All to view all devices.
Device <name> Status View
You can navigate to the Device <name> Status View by clicking a device name on the Devices Summary page.
Summary tab
The Summary tab of the Device <name> Status View includes the following:
Device Health - Shows the most significant "health" indicators for the device.
Device Configuration - Displays the primary configuration properties of the device.
Tests - Lists each test assigned to the device. Each row contains test status, test name, current test value, the warning and critical thresholds, the time the last test was conducted, and the time the test has remained in the current state.
Grouping - On or off. If On, then tests are listed in three groups: Network, System, or Application.
Top 5 Clients - The top 5 clients of the device.
Top 5 Applications - The top 5 applications running on this device.
Correlation Report tab
The Correlation tab shows the status of each test for a device in hourly increments, for the last 24 hours. You can use it spot correlations between multiple tests for the same device.
Recent Event tab
The Recent Events tab charts the occurrence of WARNING and CRITICAL events in the last 24 hours for a device.
Test Status View
Click any test in the Tests panel to display the Chart tab of the Test <name> status view.
Chart View tab
The Chart tab displays the status and raw data history of the test graphically using several different panels. The main chart indicates OK, WARNING and CRITICAL thresholds in layers of green, yellow and red. Note the following objects on this view tab:
Identifier - Identifies the name of the device and the name of the test.
Chart tab - The default tab of the Test <name> Status View. Provides a graphical view of the status and most recent raw data returned by the test.
Chart Options
Compare a Test - Displays a comparison chart of the current test with one or more tests from another device.
Display - Adds chart indicators for the minimum, maximum, trend line, and 95th percentile. The average value is selected by default.
Chart Settings - Sets the scales to linear or logarithmic. Also sets the refresh rate for the chart.
Scale Controls
Most Recent Fixed Time Periods - Use the fixed time period buttons to set the "most recent" date and time range for the chart.
Custom Date Range - Use the calendar controls to select a custom start date and end date for the chart.
Event Ratio - Shows the ratio returned data has been OK, WARNING, CRITICAL, or OTHER, for the selected date/time range.
Test Result Distribution - Shows the frequency test data occurred in a distribution of test value ranges.
Recent Events tab
The Recent Events tab charts the occurrence of WARNING and CRITICAL events in the last 24 hours for a specific test.
Raw Data tab
The Raw Data tab displays returned test data in a tabular view. You can use this view to save raw data to a CSV file.
Historical Graphs tab
The Historical Graphs tab provides charts of test data by week, month and year.