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SQL: Full-Text Search

If you are installing the Service Desk addon module, enabling the Full-Text Search feature during a SQL Server installation improves performance when entering search terms on the Tickets page.

The following instructions are similar for any version of SQL Server that supports the Full-Text Search feature.

Enabling the Full-Text Search Feature in SQL Server

  1. Run or rerun the SQL Server installer.
  2. In the Feature Selection page of the SQL Server setup wizard, check the Full-Text Search checkbox.

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Verify the Full Text Search Service is Running

  1. Open Explorer.
  2. In the Explorer address bar, navigate to Control Panel\System and Security\Administrative Tools
  3. Select Services.

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