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Sub-Procedures

Procedures Definition > Sub-Procedures

A Sub-Procedures procedure runs when executed by another service desk procedure. This enables you to maintain a single sub-procedure and execute it repeatedly.

  • Sub-procedures are executed using the Execute a Common Sub-Procedure command.
  • Any type of procedure can execute a sub-procedure.
  • You can nest the execution of procedures to 10 levels.

Note: See Service Desk Priority Calculations for an example of a sub-procedure.