testIncidentCustomField()

Enter the name of the custom field in the format custom_field, without bracket characters of any kind.

Enter a string comparison operator. The same string comparison options are available for all IF commands. See String Comparisons and Date/Time Comparisons.

Then enter a second value to compare against the first value. Instead of a value you can also enter a property variable in the format [$objectname$] or a global variable or procedure variable in the format [=var_name=]. See Ticket Properties and Variables for a list of property variables. See Procedure Variables and Working with Variables for more information about variables.

If the test is true, IF steps are executed. If the test is false, ELSE steps are executed.