addNote()

Adds a note to the ticket being processed by the procedure. Additional parameters include:

• Selecting a note template instead of entering a note.
• Making the note hidden or not.

Note text can include an property variable in the format [$objectname$] or a global variable or procedure variable in the format [=var_name=]. See Ticket Properties and Variables for a list of property variables. See Procedure Variables and Working with Variables for more information about variables.