Service Desk > Operations > Tasks Associated With Tickets
The Task Associated with Tickets page lists all tasks you are authorized to see, displayed as a list of rows in a table. Tasks are identified by ticket and task number, separated by a period. For example IN006178.3 indicates the third task in ticket IN006178. See Task Information.
Add Note - Enters notes and reports hours worked for a selected tasks. See The Add Note Dialog.
View - Displays a task without allowing any edit changes. Selected users may only have access to view a task, depending on their role. You can select multiple tasks and page from one task to the next in View mode.
