Adding / Editing a Task

Service Desk > Tickets > Add or Edit > Tasks > Add or Edit

Service Desk > Tasks Associated With Tickets > Add or Edit

Click Add or Edit to specify a task.

• Description - Enter a one line description of the task.
• Assignee - The VSA user assigned this task.
• Estimated Hours - The estimated hours to complete this task.
• Projected Date - The expected date to complete this task.