Next Topic

Previous Topic

Book Contents

Manually Download and Deploy Kaseya Hotfixes

Note: This topic applies if your Kaseya Server is not connected to the internet or you want to test a fixed set of hotfixes.

Kaseya frequently posts hotfixes to correct small problems in the latest release. Each Kaseya Server periodically connects back to http://vsaupdate.kaseya.net to check for new hotfixes. When enabled, the Kaseya Server automatically downloads and applies hotfixes without any user interaction.

For security reasons, you may wish to disable automatic downloads of hotfixes to avoid having your VSA open to the internet. You may also prefer to test hotfixes on a staging VSA before updating your production VSA.

When hotfixing manually, hotfixes move between three locations:

  1. http://vsaupdate.kaseya.net
  2. A designated on-line client system.
  3. Your off-line VSA.

Hotfixing manually involves two separate procedures:

  1. KInstall /Hotfix:Download
  2. Kinstall /Hotfix:Deploy

/Hotfix:Download

  1. Download the KInstall.exe installer file to a second system with internet access. This is the system acting as the on-line client system. This on-line client cannot be a VSA server.

    Note: If you don't yet have the installer file, KInstall.exe, browse to the Kaseya website.

  2. Create a shortcut called KInstall-Hotfix-Download for KInstall.exe that you can reuse for repeated hotfixing. The command line for the shortcut should be:

    <pathToKInstall>\KInstall.exe /Hotfix:Download

  3. Click the KInstall-Hotfix-Download shortcut to run KInstall.exe.
  4. Accept the license agreement.
  5. Enter your customer license code and click Next.
  6. Enter a hotfix filename or accept the default.
  7. Ensure the version of the VSA selected matches the VSA you are hotfixing. The setting defaults to the latest version available.
  8. Optionally delete all prior hotfixes before downloading. Leaving this checkbox off is recommended.
  9. Click Package Hotfixes.

    Word 80% / HTML 80%

/Hotfix:Deploy

  1. Copy the hotfix zip file to the system hosting your VSA server.
  2. On the system hosting your VSA server, create a shortcut called KInstall-Hotfix-Deploy for KInstall.exe that you can reuse for repeated hotfixing. The command line for the shortcut should be:

    <pathToKInstall>\KInstall.exe /Hotfix:Deploy

  3. Click the KInstall-Hotfix-Deploy shortcut to run KInstall.exe.
  4. Accept the license agreement.
  5. Select the hotfix zip file you copied in step 1.
  6. Click Import Hotfixes.