Network discovery returns no devices

If you run discovery (by logging in as superuser), and get no devices back, perform the following steps:

1. Make sure you entered the proper subnet in the discovery form:

192.168.1.0/255.255.255.0

10.1.2.0/255.255.255.0

You can enter multiple subnets too - one on each line if needed.

1. Do not select anything in the 'Exclude' devices section (leave as is).
2. If discovery still fails, send the discovery.log and error.log files from \Program Files\Traverse\logs\ to Kaseya Customer Support.