Problem: Traverse web application does not start or I cannot connect to it

Make sure you do NOT have IIS running or some other web server on port 80. Traverse comes complete with its own Web Server and does not need IIS to serve Web pages. If IIS is not being used for anything else, it should either be uninstalled or configured so that it does not start automatically. To disable IIS, navigate to Control panel > Administrative Tools > Services, and change the startup type for World Wide Web Publishing Service to manual/disabled.

In order to check if IIS is disabled, do the following:

• Use Traverse Service Controller to shut down all components.
• Open a command window and execute the following commands:

netstat -an | findstr ":80"

• If the output from the command includes a line with LISTENING then IIS is running.

If for any reason you cannot disable IIS, the Traverse web application can be run on an alternate port.You will need to edit tomcat\conf\server.xml as described in Web Server TCP/IP Port .