Verifying First Time Startup - Windows

Troubleshooting Service Startup Issues

1. Ensure that all the components display a checkmark and that a green circle displays at the top of the dialog.

   

2. If some components do not start, check for the following common start-up problems:
   • Expired license key. - Check to see if your Traverse license key is expired by reviewing the <TRAVERSE_HOME>/etc/licenseKey.xml file.
   • Another web server is using the httpd port on the server.
   • Failure to reboot after completing the installation.
3. After identifying and fixing any problems related to component start-up, restart Traverse.

Default Records Created by Traverse

A standard Traverse installation creates the following default records for you:

• One DGE location named Default Location
• One DGE component named localhost
• A user-class named Default User Group
• A default user traverse with the password of traverse
• A default user superuser with the password of traverse

Logging On for the First Time

1. In a supported web browser, navigate to http://your_host/, where your_host is the fully qualified name or IP address of the server on which Traverse is operating.

   Note: If you specified a port number other than the default 80 during installation, remember to include this port number in the Traverse URL.

2. Enter your username and password (for example, traverse/traverse).
3. Add some test devices to verify that the system is functioning correctly.
4. Log out of Traverse. Then, log in as superuser with the password traverse. See Users and Departments if you want to create additional departments and administration groups.
5. Populate the system with devices. See Adding Devices to add devices.