Agent > Agent Status

Agent Status gives a quick view of a wide variety of data pertaining to each Agent. You may choose all the data columns yourself to fully customize the view. You have the same options available in this display as provided by the Aggregate Table report.

Select Columns...

Specify which columns of data to display and the order to display them in.

Note: Click Advanced Filter to search for specific strings in any field. For example, to search for the machine ID that "jsmith" is logged into, click Advanced Filter and enter jsmith in the edit box next to Current User.

Column Definitions

Machine ID - Machine ID label used throughout the system

Group ID - just the group ID porting of the machine ID

First Checkin Time - time when a machine first checked into the system

Last Checkin Time - most recent time when a machine checked into the server

Last Reboot Time - time of the last known reboot of the machine

Current User - login name of the user currently logged into the machine (if any)

Last Logged In User - login name of the last person to log into the machine.

User Access Logon - login name given to a user for log into the Kaseya server

Computer Name - computer name assigned to the machine

Operating System - Operation system type the machine is running

OS Version - Operation system version string

IP Address - IP address assigned to the machine

Subnet Mask - networking subnet assigned to the machine

Default Gateway - default gateway assigned to the machine

Connection Gateway - IP address seen by the Kaseya server when this machine checks in. If the machine is behind a DHCP server, this will be the public IP address of the subnet.

MAC Address - MAC address of the LAN card used to communicate with the Kaseya server

DNS Server 1,2 - IP address of the DNS servers assigned to the machine

Primary/Secondary WINS - WINS settings

CPU Type - processor make and model

CPU Speed - clock speed of the processor

RAM Size - MBytes of RAM on the machine

Agent Version - Version number of the Kaseya Agent loaded on the machine

User Access Remote Cntl - Enabled if this user can log in and get remote control access to their machine. Disabled if access is denied.

User Access Ticketing - Enabled if this user can log in and enter trouble tickets. Disabled if access is denied.

User Access Chat - Enabled if this user can start chat sessions with an administrator. Disabled if access is denied.

Primary/Secondary KServer Address - IP address / name the machine uses to communicate with the Kaseya server.

Quick Checkin Period - Quick check in time setting (in seconds)

Contact Name - User name entered in Edit Profile

Contact Email - Email address entered in Edit Profile

Contact Phone - Phone number entered in Edit Profile

Contact Notes - Notes entered in Edit Profile

Manufacturer - system manufacturer

Product Name - system product name

System Version - product version number

System Serial Number - system serial number

Chassis Serial Number - serial number on the enclosure

Chassis Asset Tag - asset tag number on the enclosure

External Bus Speed - motherboard bus speed

Max Memory Size - max memory size the motherboard can hold

Max Memory Slots - total number of memory module slots available

Chassis Manufacturer - manufacturer of the enclosure

Chassis Type - enclosure type

Chassis Version - enclosure version number

Motherboard Manufacturer - motherboard manufacturer  

Motherboard Product - motherboard product ID

Motherboard Version - motherboard version number

Motherboard Serial Num - motherboard serial number

Processor Family - processor type installed

Processor Manufacturer - processor manufacturer

Processor Version - processor version ID

CPU Max Speed - max processor speed supported

CPU Current Speed - speed processor is currently running at

Check-in status

The check-in status of the machines shown in the Agent machine list is indicated by the icon shown to the left of the Agent machine ID. The icons and their status are as follows:

Agent has checked in  

Agent has not recently checked in

Agent has never checked in