Audit > IP Info

Show me an explanation of the items on this page.

IP Info displays IP address, subnet mask, default gateway (internal) and connection gateway (external) information for selected user accounts.

Note: Connection gateway is the public IP address the outside world sees when a machine connections from a private LAN behind a NAT gateway. Typically that IP address is the address on the WAN side of the NAT gateway.

How do I view IP and gateway information about client machines?

Information shown in this function is collected when a Latest Audit is performed.

By going to the IP Info function of the Audit tab, you can obtain IP address and gateway information. To see all administered machines in all groups, enter an asterisk (*) in the Machine ID field of the Specify Accounts area.

A client machine needs to have performed a Latest Audit recently in order for the IP Info information to be up to date.

Explanation of items on this page

The following elements are displayed in the IP Info function:

Machine.Group ID

Lists the client machines according to the Specify Accounts criteria.

IP Address

Lists the IP address assigned to the client machine.

Subnet Mask

Lists the subnet mask that the IP address belongs to.

Default Gateway/Connection Gateway

Lists the default and connection gateway in use by the client machine.

MAC Address

Lists the Media Access Control (MAC) address of the machine listed, which uniquely identifies each node on a network.

Check-in status

The check-in status of the machines shown in the client machine list is indicated by the icon shown to the left of the client machine ID. The icons and their status are as follows:

Agent has checked in  

Agent has not recently checked in

Agent has never checked in