Monitor > Monitor Log

The Monitor Log page displays the agent monitoring object logs in chart and table formats.  A list of Machine IDs that have monitor sets applied will display to view monitor log data.  If no Machine IDs display go to the Assign Monitoring function to apply monitor sets.  Clicking the Machine ID will display all agent monitoring objects to view.

Machine Selection List

All machines with agent monitoring sets assigned will be displayed that match the current machine ID / group ID filter.  Clicking the Machine ID will display all agent monitoring objects to view.

Select monitoring object to display information

A listing of monitoring objects to view by either chart or table.  If the object can't be represented by a chart only the table view will be accessible.

View

Each row in the monitor objects list will contain a link to view the log data.  If selected the chart or table will be displayed, the row selected will be changed to bold text.  Only one row can be viewed at a time.

Type

Displays type of monitor object: Counter, Process or Service.

Monitor Set Name

Name of monitor set of the monitor set object.

Object Name

Name of the monitor object.

Bar Chart or Table

Radio button to display data in Bar Chart or Table format.  Only monitor objects of type Counters can be displayed in Bar Chart format.

Bar Chart displays the last 500 data points at the sample interval rate.  The background of the chart will display RED for alarm threshold, yellow for warning threshold and green.  See the Define Monitor Set for more information.

Table log data will display most current values first and display alarm and warning icons on log data that falls within these thresholds.  See the Define Monitor Set for more information.

Log rows per Page

Only displays for log data being displayed in Table format.  Select number of rows to display per page.

Refresh

Click the refresh button to display the most current log data.

TIPS for non responsive monitors

Monitor No Values

If your monitor doesn't show any log values please verify the following.

1. For Monitor Counters check the sample interval, once a monitor set is deployed it will return values to the monitor log at the sample interval.  Please wait for the sample interval plus the agent check in interval for the first value to come back.

2. If there are no values returned, check Collection Threshold for the Monitor Counter commands.  If no values on the monitored machine or device meet the collection threshold they will not be inserted into the monitor log.

Monitor Not Responding

If a monitor isn't responding the log will display a message within the graph and in the table listing stating the Monitor Not Responding.  There can be several reasons for no response from the monitor;

1. If all values returned to the Monitor Counter, Service, Process are Not Responding, Service Does Not Exist or Process Stopped the monitor object doesn't exist on the agent.

• Counters: With windows counters, you may deploy a counter that doesn't exist on the specific operating system on the agent machine.  Use the Update Lists By Scan function in the Monitor Tab to pull all specific monitor counters and services from a specific machine.  Connect to the agent machine, select the RUN COMMAND within the start menu, type in perfmon.exe click OK, create a new Counter Log, and check for the existence of the monitor counters, objects and instances for the specific monitor counter that isn't responding.

• Services: If you deploy a monitor service to a machine that doesn't contain that service your log will contain a message that states Service Does Not Exist.

• Processes:  If you deploy a monitor process to a machine that doesn't contain that process your log will contain a message that states Process Stopped.