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Create / Delete: Admin Accounts

System > Admin Accounts: Create / Delete

The Create / Delete page creates and deletes administrator accounts. This page can also assign administrators to administrator roles when the administrator account is created.

Note: Each administrator can change their own logon name, password and email address using System > Preferences. Administrator role membership can be maintained using System > Membership. Passwords can be reset using System > Set Password. The logon policy for failed logons and password strength for all administrators is set using System > Logon Policy.

Warning: To simplify management and auditing of your VSA, provide each administrator with their own unique logon name. Avoid using generic logons like Admin or Administrator. Generic logons make it difficult to audit the administrative actions taken by each administrator.

Administrators

Administrators use the VSA application to maintain the KServer and oversee the monitoring of managed machines by the KServer and its agents. KServer management configuration and other specialized functions can only be performed by master administrators. Standard administrators are typically restricted to the administration and monitoring of managed machines. A background of two alternating shades of beige designates master administrators. A background of two alternating shades of grey designates standard administrators. Access to functions, machine groups and other policies are assigned by administrator role. Standard administrators can only see other administrators who are members of the same roles.

Creating a New Administrator

  1. Enter the administrator's name in the Admin Name field.
  2. Select an administrator role from the Set Admin Role Membership drop down list.
    • If the new administrator will be a master administrator, select the Master group membership.  
  3. Enter an email address for the new administrator.
  4. Enter the same password in the Create Password and Confirm Password fields.

    Note: If you would like the system to generate a strong password for you, click Suggest. A dialog box displays showing the new password; the new password is automatically entered in the Create Password and Confirm Password fields. Be sure to write it down before clicking OK and closing the dialog box.

  5. Click Create. The new administrator account is created and displays in the paging area.
  6. Optionally assign the new administrator to additional administrator roles using System > Membership.

Deleting Administrators

You cannot delete the currently logged in administrator account. Deleting an administrator transfers ownership of all private scripts, agent install packages, not-closed tickets and other private data to the currently logged in administrator. A standard administrator with access to this page can delete a master administrator.

  1. Select an administrator from the paging area.
  2. Click Delete.

Create

Click Create to create the new administrator account.

Delete

Click Delete to delete selected administrator accounts.

Admin Name

Enter the name for the administrator being created.

Set Admin Group Membership

Select an administrator role from the Set Admin Role Membership drop down list. Administrator role membership can be maintained using System > Membership.

Admin Email

Enter the administrator's email address. This is the default email address used to contact this administrator.

Create/Confirm Password

Enter the administrator's password and password confirmation in the appropriate fields.

Suggest

If you would like the system to generate a strong password for you, click Suggest. A dialog box displays showing the new password; the new password is automatically entered in the Create Password and Confirm Password fields. Be sure to write it down before clicking OK and closing the dialog box.

Require password change at next logon

If checked, selected administrators are forced to change their password using System > Preferences the next time they log in.

Select All/Unselect All

Click the Select All link to check all rows on the page. Click the Unselect All link to uncheck all rows on the page.

Standard Admin / Master Admin

Administrators are listed under this column. A background of two alternating shades of beige designates master administrators. A background of two alternating shades of grey designates standard administrators.

Admin Email

The default email address used to contact this administrator.

Last Logon

The last time the administrator logged on.

Account Created

The date and time the administrator account was created.