Next Topic

Previous Topic

Book Contents

Apply Alarm Sets

Security > Apply Alarm Sets

The Apply Alarm Sets page creates alerts in response to security protection alarm conditions defined using Define Alarm Sets. The alarms sets are applied to selected machine IDs licensed to use Kaseya Endpoint Security.

The list of machine IDs you can select depends on the Machine ID / Group ID filter. To display on this page, machine IDs must have the Kaseya Endpoint Security client software installed on the managed machine using the Security > Install/Remove page.

The page provides you with four actions:

  • Apply - Apply parameters to selected machine IDs.
  • Remove - Remove a select alarm set from selected machine IDs.
  • Remove All - Remove all alarm sets assigned to selected machine IDs.
  • Format Email - Format the email sent to email recipients.

To Create an Alert

  1. Check any of these checkboxes to perform their corresponding actions when a an alarm condition is encountered:
    • Create Alarm
    • Create Ticket
    • Run Script
    • Email Recipients
  2. Set additional email parameters.
  3. Select an alarm set.
  4. Check the machine IDs to apply the alarm set to.
  5. Click Apply to assign the alarm set to selected machine IDs.

To Cancel an Alert

  1. Select machine ID checkboxes.
  2. Click Remove to remove the assigned alarm set from selected machine IDs.

Passing Alert Information to Emails and Scripts

The following types of Apply Alarm Sets alert emails can be sent and formatted:

  • Security Alarm

Note: Changing this email format changes the format for all Apply Alarm Sets alert emails. You may need to greatly restrict the size of an email alarm message if the destination email address is a pager or some hand-held device.

The following variables can be included in your formatted email alerts and in scripts.

Within an Email

Within a Script

Description

<as>

#as#

KES alarm set

<at>

#at#

alert time

<db-view.column>

not available

Include a view.column from the database. For example, to include the computer name of the machine generating the alert in an email, use <db-vMachine.ComputerName>

<gr>

#gr#

group ID

<id>

#id#

machine ID

<sm>

#sm#

security alarm

<st>

#st#

security alarm specific title

<tk>

#tk#

ticket ID

<ty>

#ty#

security alarm type

 

#subject#

subject text of the email message, if an email was sent in response to an alarm

 

#body#

body text of the email message, if an email was sent in response to an alarm

Create Alarm

If checked and an alarm condition is encountered, an alarm is created. Alarms are displayed in Monitor > Dashboard List, Monitor > Alarm Summary and Reports > Logs > Alarm Log.

Create Ticket

If checked and an alarm condition is encountered, a ticket is created.

Run Script

If checked and an alarm condition is encountered, a script is run. You must click the select script link to choose a script to run. You can optionally direct the script to run on a specified range of machine IDs by clicking the this machine ID link. These specified machine IDs do not have to match the machine ID that triggered the alarm.

Email Recipients

If checked and an alarm condition is encountered, emails are sent to the specified email addresses.

  • Click Format Email to display the Format Alert Email popup window. This window enables you to format the display of emails generated by the system when an alarm is triggered. See Passing Alert Information to Emails and Scripts above.
  • Email is sent directly from the VSA to the email address specified in the alert. The SMTP service in IIS 4 or 5 sends the email directly to the address specified. Set the From Address using the System > Configure page.

Select an Alarm Set

Select an alarm set to apply to selected machine IDs.

Check-in status

These icons indicate the agent check-in status of each managed machine:

Agent has checked in

Agent has checked in and user is logged on. Tool tip lists the logon name.

Agent has not recently checked in

Agent has never checked in

Online but waiting for first audit to complete

The agent is online but remote control is disabled

The agent has been suspended

(Select All Checkbox)

Click this checkbox to select all rows in the paging area. If checked, click this checkbox to unselect all rows in the paging area.

Machine.Group ID

The list of Machine ID.Group IDs displayed is based on the Machine ID / Group ID filter and the machine groups the administrator is authorized to see using System > Group Access.

Alarm Set

Lists the alarm sets assigned to each machine ID.

ATSE

The ATSE response code assigned to machine IDs or SNMP devices:

  • A = Create Alarm
  • T = Create Ticket
  • S = Run Script
  • E = Email Recipients

Email Address

A comma separated list of email addresses where notifications are sent.