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Install/Remove: MS Exchange

Security > Install/Remove: MS Exchange

The MS Exchange Install/Remove page installs, removes, or re-installs email protection on selected MS Exchange Server machine IDs.

Note: Any malware detected by MS Exchange Server email protection is immediately deleted from the MS Exchange Server and displays only on the Historical Threats tab of the View Threats page.

The list of machine IDs you can select depends on the Machine ID / Group ID filter. To display on this page, machine IDs must have the Kaseya Endpoint Security client software installed on the managed machine using the Security > Install/Remove page. Also, the machine ID must have MS Exchange Server installed on the machine.

The page provides you with four actions:

  • Install - Install MS Exchange Server email protection on selected machine IDs.
  • Remove - Remove MS Exchange Server email protection on selected machine IDs.
  • Cancel Pending Operation - Cancel either of the first two actions, if they have not yet been completed.

Mailbox Licensing

Each KES license you purchase gives you one endpoint license for a year, and one "mailbox-seat" worth 365 days of protection on a single Exchange mailbox. Protected mailboxes are counted on a daily basis. The total number of protected mailboxes, both public and normal, are counted via the Active Directory environment. A protected mailbox is counted whether it is used or not. The system keeps a count of the number of "mailbox-days" of usage across all protected mailboxes.

Example

Mailbox-Seats Used: 63.25 out of 4500 on 1797 mailboxes

  • 63.25 is the number of mailbox-seats used so far, calculated as mailbox-days / 365.
  • 1797 is the number of Exchange mailboxes currently under protection, calculated by counting mailboxes on Exchange servers where the MS Exchange component is installed.
  • 4500 is the number of mailbox-seats purchased, equal to the number of KES licenses purchased.
  • (4500 mailbox-seats - 63.25 mailbox-seats used so far) / 1797 mailboxes = 2.47 years, the estimated time mailbox protection will expire based on the current number of mailboxes deployed and rate of usage.

Immediate

Check the Immediate box to begin the install as soon as Install is clicked.

Date/Time

Enter the year, month, day, hour, and minute to schedule this task.

Stagger by

You can distribute the load on your network by staggering this task. If you set this parameter to 5 minutes, then the task on each machine ID is staggered by 5 minutes. For example, machine 1 runs at 10:00, machine 2 runs at 10:05, machine 3 runs at 10:10, ...

Skip if Machine Offline

Check to perform this task only at the scheduled time, within a 15 minute window. If the machine is offline, skip and run the next scheduled period and time. Uncheck to perform this task as soon as the machine connects after the scheduled time.

Mailbox-Seats Used

Displays both the number of Exchange Server mailbox-seats available and the number of mailbox-seats currently protected.

Check-in status

These icons indicate the agent check-in status of each managed machine:

Agent has checked in

Agent has checked in and user is logged on. Tool tip lists the logon name.

Agent has not recently checked in

Agent has never checked in

Online but waiting for first audit to complete

The agent is online but remote control is disabled

The agent has been suspended

(Select All Checkbox)

Click this checkbox to select all rows in the paging area. If checked, click this checkbox to unselect all rows in the paging area.

Machine.Group ID

The list of Machine ID.Group IDs displayed is based on the Machine ID / Group ID filter and the machine groups the administrator is authorized to see using System > Group Access.

Install Status

If checked, Kaseya Endpoint Security client software is installed on the machine ID. If the agent software is earlier than 4.7.1, the message Requires Agent Update displays. If blank, Kaseya Endpoint Security client sofware is not installed on the machine ID.

Install Source

If a file source is defined using Patch Mgmt > File Source, then installs are sourced from this location. Otherwise, installs are sourced from the internet.

If the option Download from Internet if machine is unable to connect to the file server is selected in Patch Management>File Source:

  • During an KES v2.0 endpoint install, if the files source is down or credentials invalid, the installer is pulled down from the Kserver and completes the endpoint install.
  • During an KES v2.0 manual update, if the files source is down or credentials invalid, the update is pulled from the internet.

In both cases above, the View Logs page displays an error message stating why the file source failed and that it is trying to download through the internet.

Mailboxes

The number of email accounts on the MS Exchange Server.

Installed On

The date MS Exchange Server email protection was installed on the machine ID.