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Configuring Probe Deployment

  1. Click the Directory Services > Domains > Probe Deployment tab.
  2. Select the row of the Domain Name in the upper pane you want to configure.
    • The Probe Status displays Word 80% / HTML 100% Un-installed.
    • Machines that are members of this domain and that have Kaseya agents installed on them now display in the lower pane.
    • Initially you may only see a single domain computer with a Kaseya agent installed on it displayed in the lower pane. As agents are automatically installed on other domain computers using KDS policies, these domain computers will all be displayed in the lower pane.
  3. Select one of the machines in the lower pane.
    • Click the enabled Install button in the lower pane.
  4. The first thing the Install dialog asks you to enter is a credential. KDS requires a domain credential authorized to perform the following types of updates:
    • Create a GPO for the purpose of storing Kaseya install packages
    • Reset a password
    • Enable or disable a user account

    Note: A domain administrator credential provides the necessary authorization but you may want to limit the KDS to just the privileges listed above.

    After the credential has been verified, the dialog displays a second Install button.

  5. Click the Install button in the dialog. The dialog closes.
    • KDS probe components are installed on the agent machine.
    • After the install, the probe agent automatically begins "harvesting" a preview of all folders and items in the domain concerning the OU/container hierarchy, computers, contacts, groups and users. No detailed information is requested. The preview populates the Computer / Contact Policies tab and User Policies tab with this summary data.
    • The Probe Status displays Word 80% / HTML 100% Previewing while harvesting the data. This can take several minutes. Use the Refresh button to update the page. Refreshing of the page is not done automatically.
    • When the preview is complete, the Probe Status icon displays Word 80% / HTML 100% Installed.
  6. Click the Activate button in the lower pane. The Activate Probe dialog opens.
    • At this point you can enter a different credential for the probe than the one entered for the install. Typically the same credential is used.
    • Specify a unique VSA organization for each domain integrated with KDS.
      • When agents are installed on machines for this domain, the machine ID accounts created in the VSA become members of this organization.
      • When user records or staff records are created in the VSA for this domain, they are associated with the organization you select.

        Note: If a probe has already been installed and activated once, the VSA Organization field may be disabled. Click the Deactivate the Detach Org button first, before clicking the Activate button to enable the list and pick a different org. See Deactivation for issues to consider before deactivating a probe.

    • Set a incremental synchronization interval for synchronization of data between the domain and KDS The default is 60 minutes.
    • Click the Activate button to close this dialog and activate the probe. This should only take a minute or two. Use the Refresh button to update the page. Refreshing of the page is not done automatically.
    • The Probe Status displays Word 80% / HTML 100% Activated.

      Note: Activation is recommended immediately after installing the probe, even before you set additional KDS policies. This ensures all changes in the domain are monitored while you continue with your configuraiton.

      Note: See Deactivation / Reactivation for issues to consider before deactivating a probe.