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KSD API Web Service Data Types

The following are the major data types used in the KSD API Web Service. These data types are defined in the XML schema document in the XML\Schemas\ServiceDesk\ServiceDeskDefinition.xsd file located in the directory where the Kaseya software is installed.

Note: In the descriptions that follow, where the name says (content) that means the value is the content of the element.

Legend

  • A - AddIncident
  • G - GetIncident
  • L - ListIncidents
  • U - UpdateIncident