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Get Service Desk Custom Fields

Returns an array of custom fields for a specified service desk.

GET /automation/servicedesks/{serviceDeskId}/customfields

Headers

Model Schema

Field

Datatype

Filterable

Sortable

CustomFieldId

decimal

 

Ref

string

 

Caption

string

Order

int

 

Format

decimal

 

DefaultValue

string

 

 

Sample Response Model

{
  "TotalRecords": 6,
  "Result": [
    {
      "CustomFieldId": "67449975180088004967960281",
      "Ref": "FollowUpDate",
      "Caption": "Follow-Up Date",
      "Order": 5,
      "Format": "Date",
      "DefaultValue": null,
      "Attributes": null
    },
    {
      "CustomFieldId": "49899726850089664255134865",
      "Ref": "InvoiceNum",
      "Caption": "Invoice Number",
      "Order": 3,
      "Format": "String",
      "DefaultValue": null,
      "Attributes": null
    },
    {
      "CustomFieldId": "98961439100073759381915709",
      "Ref": "Product",
      "Caption": "Product",
      "Order": 1,
      "Format": "List",
      "DefaultValue": null,
      "Attributes": null
    },
    {
      "CustomFieldId": "93023866540078435200880949",
      "Ref": "SerialNum",
      "Caption": "Serial Number",
      "Order": 4,
      "Format": "String",
      "DefaultValue": null,
      "Attributes": null
    },
    {
      "CustomFieldId": "19083190950053999073166592",
      "Ref": "TimeTrack",
      "Caption": "Time Tracking",
      "Order": 6,
      "Format": "List",
      "DefaultValue": null,
      "Attributes": null
    },
    {
      "CustomFieldId": "59527859240026313175129473",
      "Ref": "VersionNum",
      "Caption": "Version Number",
      "Order": 2,
      "Format": "String",
      "DefaultValue": null,
      "Attributes": null
    }
  ],
  "ResponseCode": 0,
  "Status": "OK",
  "Error": "None"
}